*Spa Operating Hours

  • Indochine Spa is open daily from 10:00 am to 10:00 pm (Last single treatment will be accepted by 9:30 PM).

*Spa Booking

  • Reservation can be booked to be booked at least one day before to avoid disappointment

*Spa Etiquette

  • Mobile phone and other electronic devices must be switched off in the Spa area.
  • Smoking in the Spa is strictly prohibited. Please use the designated smoking areas near the entrance.
  • Consumption of alcohol within the Spa area is strictly prohibited.
  • All treatments are based on a strictly clean & therapeutic approach. The management team reserves the right to remove any guest from the Spa premises for inappropriate behavior even though she/he was charged for the treatment.

*Spa Arrival

  • Guest is expected to arrive to the Spa 10 minutes earlier to their treatment for total relaxation.
  • If the guest arrives late for a scheduled appointment, the Spa should do their best to accommodate them, though the duration of the treatment may be shortened or rescheduled.
  • Gentlemen are advised to shave 3 hours prior to facial treatment.
  • To further the treatment process, the guest should be recommended to relax for at least 30 minutes after any Spa treatments.
  • No jewelry should be worn at the Spa and The Management accept no responsibility for the loss of money or valuables brought to the Spa

*Payment & Refund Policy

  • All the treatments in the Spa are non refundable, non transferable & non exchangeable.

*Special Consideration

  • Guest who is pregnant, have high blood pressure or have any other medical complications is advised to consult the doctor before using Spa facilities and treatments.
  • The management shall not be responsible for any unforeseen allergic reason from the treatment received.
  • Children under 16 years old are not permitted to use the facilities of the Spa.

*Cancellation Policy

  • As a courtesy to other guests and spa, guest is advised to cancel any appointment at least 3 hours before. If your  reservation is at 10 AM, please cancel before 9 PM in the previous day. 

*Service charge: All treatments include 10% tax charges and tips for therapists.